Our Consulting Services
Tenix Solutions is dedicated to working in partnership with customers to create customised enforcement programs, and provides the innovation and experience to deliver solutions that reduce the financial and operational risks associated with enforcement activity.
Tenix Solutions’ subject matter experts provide the following consulting services:
Enforcement Strategy Consulting
- Focuses on the design and review of enforcement strategies to ensure they are aligned with the customer’s objectives and targets and provides advice based on experience and best practice programs.
Technology Consulting
- Assists customers select, source and design technology and software solutions. Consultants provide practical advice on implementing operationally sound and cost effective technology solutions.
Implementation Consulting
- Assists customers design and implement structures to operate enforcement programs successfully, with minimal risks.
Our Technology Services
Tenix Solutions partners with leading camera and parking suppliers to provide a complete range of technology.
Tenix Solutions works closely with its partners to select the best-fit technology tailored to suit each road safety or parking program. In addition, Tenix Solutions maintains collaborative R&D partnerships with its vendors, influencing and driving the next wave of technological solutions.
Our Application and Business Process Outsourcing Services
Tenix Solutions partners government agencies to quickly establish and operate new government traffic enforcement functions or transform the performance of existing processes to reach higher performance levels, resulting in a real driver behaviour modification, meaning safer and less congested roads.
Tenix Solutions provides Business Processing Outsourcing services to assist government operate a range of enforcement processes to lower costs and improve quality. These include:
- On-street enforcement field personnel, such as parking officers or mobile speed camera operators
- Transaction processing activities such as image verification, notice processing, payment processing activities
- Customer Service activities, including inbound and outbound call centre services, correspondence processing and debt collection activities
- Data Management activities, including evidence storage and archiving and traffic data interrogation services
Tenix Solutions’ end-to-end outsourcing services reduce operating costs and enable customers to focus on core business. Customers leverage the capabilities and process knowledge of Tenix Solutions to improve operational efficiencies and achieve broader objectives through risk and reward sharing.